User Terms and Conditions

This page sets out the Terms and Conditions that govern your use of our platform and the services we provide. It explains the relationship between you and us, the rules that apply when you register, deposit funds, place bets or play games, and how we manage accounts and promotions. By using our site you accept these terms, any additional rules that apply to specific products, and any changes we publish from time to time.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Keep your password and any two-factor authentication method confidential and notify us immediately if you suspect unauthorised access. We permit one account per person unless otherwise agreed. We may suspend, restrict or close accounts where there is suspected fraud, abuse, chargebacks, collusion, or breach of these terms. Account verification may be required at any time and will be completed before certain services, including withdrawals, are allowed.

Eligibility requirements

To register and use our services you must meet the minimum age requirement and be legally permitted to gamble where you are located. We block registrations from restricted jurisdictions and may refuse service where local law prevents you from using our platform. You must provide valid identity and address documentation on request. If you or we consider gambling to be a problem, self-exclusion and other responsible-gambling tools are available and will be respected immediately.

Acceptable platform use

Use our platform only for lawful personal entertainment. Prohibited activity includes but is not limited to multi-accounting, automated or bot play, exploiting system errors, collusion, money laundering, attempting to manipulate outcomes, and obstructing other users. Misuse of the platform or repeated breaches of these terms may result in account restrictions, loss of funds related to the breach, and notification to relevant authorities as required by law.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that apply in addition to these general terms. Offer details such as minimum deposit, wagering requirements, game-weighting, maximum bet during bonus play, and expiry dates will be published with each promotion. We require verified accounts before bonus-related withdrawals. Only one promotional offer may be active where stated, and we reserve the right to cancel, amend or refuse promotions in cases of abuse or error.

Deposits and withdrawals

Available payment methods, minimum and maximum limits, processing times and applicable third-party fees are displayed in the cashier. All withdrawals are subject to verification checks and may be delayed pending identity, source of funds or security checks. We may return funds to the original payment method where required. We reserve the right to set or change personal deposit, wagering and withdrawal limits and to refuse or cancel transactions that appear irregular or unlawful.

Dispute resolution

If you have a complaint contact our support team with full details and any evidence. We will acknowledge and investigate promptly and aim to resolve disputes within a reasonable timeframe. If a disagreement remains unresolved we will explain the further options available to you under applicable law and any independent complaint scheme that covers your case.

Updates to terms and conditions

We may update these terms periodically. Material changes will be communicated by notice on the site, email or within your account. Continued use of the service after changes are published constitutes acceptance of the revised terms. We recommend you check this page regularly for the most current version.