Privacy Statement

This Privacy Policy explains how we collect, use and protect personal information when you register, play or otherwise interact with Kikibet Casino. We describe the categories of data we hold, why we process it, how we keep it secure and the choices you have about your information. We aim to be clear about your privacy and to make it straightforward to exercise your rights.

Types of data we collect

Personal data

When you create an account we collect identity and contact details such as your name, date of birth, email address, phone number and postal address. We also collect verification documents where required for identity checks, for example a passport or driving licence and proof of address.

Technical data

We collect device and connection information including IP address, browser type, device identifiers, operating system and language settings. We also log usage data such as pages visited, games played, session times and error reports to help us operate and improve the service.

Transactional data

Transactional records include deposits, withdrawals, bets, game results and payment method details. We may also store responsible gambling settings, account limits and support correspondence related to your transactions.

How we use your information

We process personal data to provide and manage your account, to verify identity and payment details, to prevent fraud and money laundering, and to comply with legal obligations. We use technical and activity data to maintain service performance, to detect abuse and to personalise certain elements of the site. Transactional data is used to settle payments, handle disputes and produce statements for your account.

Data protection practices

We protect data using appropriate organisational and technical measures, including encrypted connections and access controls. Access to personal information is restricted to authorised staff and service providers who need it to perform their role. We review our security regularly and take steps to safeguard data from unauthorised access, accidental loss or disclosure.

Cookies and tracking technologies

We use cookies and similar technologies for essential site functions, analytics, site performance and personalised content. Some cookies are set by third parties for analytics and advertising. You can manage cookie preferences via your browser or through the cookie settings available in your account. Disabling certain cookies may affect site functionality.

Information sharing and third parties

We share data with trusted third parties to operate the service, including payment processors, identity verification providers, customer support platforms and analytics providers. We may also disclose information when required by law or to protect our rights. In the event of a business transfer, relevant data may be shared with a buyer as part of the transaction.

User rights

You have rights to access, correct, restrict or delete your personal data, and to object to certain processing. Where applicable you can request data portability. You may also withdraw consent where processing is based on consent. We will respond to requests in line with applicable data protection law.

Access, correction and deletion

You can review and update many details in your account settings. To request access, correction or deletion, contact us at [email protected]. We may ask for proof of identity before fulfilling requests to protect your account.

Privacy policy updates

We may update this policy from time to time. Material changes will be notified via the site and in-account messages where appropriate. Please review this page regularly to stay informed about how we handle your information.